Shipping policy
Physical Items will normally be dispatched same working day or next working day.
Standard delivery for orders under certain amount (see website) is based on Royal Mails tariff pricing for both letter and large letters, 1st class signed and special delivery items.
These shipping options are automatically applied when you checkout.
Some larger items may be sent on different courier services at our discretion to ensure the most appropriate and safe delivery method for both customer and seller. We also reserve the right to use the most appropriate shipping method applicable for the items being ordered. This can include utilising 'signed for' to packages we feel we need a delivery confirmation for. Any changes made will be simply to ensure the most speedy and safe delivery method and any such additional costs for these changes will be born by us. Where this occurs possible service options are all reputable, safe and are detailed below:
UK SHIPPING OPTIONS
Royal Mail 1st Class - usually takes 1-2 working days after the date of dispatch. This is an estimated delivery window and can take longer sometimes, for example, if your parcel is too big to fit through a letterbox. This can lead to a missed delivery. Royal Mail do not always leave a calling card and it may be at the sorting office. If you parcel is more than 3 days late, we would recommend checking with neighbours and the local sorting office before contacting us. There are also heavier delays due to the pandemic, this is sadly out of our control and we do hope all will be sorted soon. Due to the pandemic the tracking may not be updated until delivery has been attempted.
Royal Mail 2nd Class - usually takes 3-5 working days after the date of dispatch. This is an estimated delivery window and can take longer sometimes, for example, if your parcel is too big to fit through a letterbox. This can lead to a missed delivery. Royal Mail do not always leave a calling card and it may be at the sorting office. If you parcel is more than 3 days late, we would recommend checking with neighbours and the local sorting office before contacting us. There are also heavier delays due to the pandemic, this is sadly out of our control and we do hope all will be sorted soon. Due to the pandemic the tracking may not be updated until delivery has been attempted.
Royal Mail Next Day - is a guaranteed next working day delivery from date of dispatch. Please, note that orders dispatch on a Friday would be delivered next Monday unless Royal Mail Saturday Special Delivery is selected as shipping option. If your parcel is too big to fit through a letterbox, it can lead to a missed delivery. Royal Mail do not always leave a calling card and it may be at the sorting office. If you parcel is more than 1 day late, we would recommend checking with neighbours and the local sorting office before contacting us. Due to the pandemic the tracking may not be updated until delivery has been attempted.
INTERNATIONAL SHIPPING (EUROPE)
Varies depending on service selected at checkout.
INTERNATIONAL SHIPPING (REST OF WORLD)
Varies depending on service selected at checkout.